Answer Center Mission

The Student Success Center creates an environment where student success is a priority and provides stakeholders with a learning-centered enrollment experience where students "Start Right Day One."

The Center Achieves this by:

Delivering the highest level of customer service.

  • Taking responsibility for our customers.
  • Communicating respectfully with all customers.
  • Sustaining a customer friendly environment.
  • Recognizing and solving problems using teamwork.

Teaching our business (enrollment process).

  • Knowing or transferring knowledge to customers.
  • Communicating deadlines and important information in a timely manner.
  • Working error free.

Sustaining a seamless enrollment process.

  • Working error free.
  • Sustaining a seamless enrollment process.

Answer Center Purpose

To provide prospective and current students with cross trained student services professionals that can navigate them through the learner-centered enrollment process.