I received federal aid, so why wasn’t it enough to receive a bookstore credit?
In order to receive a bookstore credit, a student must have aid left over once all tuition and fees have been covered. The excess funds (up to $900) may then be used in the bookstore. Bookstore vouchers and eligibility vary depending on the amount of authorized aid, number of hours enrolled and timeframe in which awarding was completed.
If I was selected for verification, what are my next steps?
If you are selected for Verification, you should receive an email from email@example.com with instructions to begin the process. Click on the Personalized URL link within that email to access the student portal and create your login and password. Follow the instructions in the portal to submit the required documents. You must complete all documentation before you can continue in the financial aid process
How often must I complete the FAFSA?
A FAFSA must be completed every year to determine eligibility. You can complete the FAFSA at www.fafsa.ed.gov.
Why was I awarded a full pell-grant but only received a portion of it?
A student is awarded the maximum amount of aid he/she is eligible for. Once enrolled in courses, the amount of aid associated with that number will be posted. A full Pell grant requires a student to be enrolled full-time (12 or more hours).
If a student is close to their Lifetime pell grant eligibility (600% which equals 6 years), the full amount of pell may not be received.
I accepted both loans, why haven’t I received them yet?
There are a few reasons that a student may not have received loan funding:
Student is a first time borrower (must wait 30 days before loans are disbursed)
Student has reached his/her undergraduate loan limit (can be viewed at www.nslds.ed.gov)
What is the difference between disbursement date and refund date?
Disbursement date is the date when funds are expected to be posted to a student’s account to cover tuition and fees. The refund date is the date the student should expect to receive the excess funds posted to the Dolphin One card.
How long does it take to receive my refund?
It can take up to 14 days to receive the refund after funds have been disbursed.
The Federal Government mandates that students maintain Satisfactory Academic Progress (SAP) toward completion of their degrees/ certificates/ technical diplomas within a reasonable period of time in order to be eligible for Title IV financial aid programs (includes Grants, Work-Study, Stafford, PLUS, and Perkins Loans). Students must progress successfully each semester by maintaining a specific GPA, not exceeding the maximum # of hours allowed for his/her program, and earning enough credit hours based on the number of credit hours attempted. Please review our SAP policy at http://www.dcc.edu/student-services/financialaid/sap.aspx