LoLA Self-Service Reference Guide

Helpful LoLA Instructional Videos

Viewing Holds in LoLA

Registering for Classes, Printing a Class Schedule, and Viewing Your Account Balance

Guide to Most Common Actions in LoLA 

Log in to LoLA

View an Unofficial Academic Transcript

Accept Award Offer

Add/Register for a Class

View Outstanding Admission Requirements

Check Authorized Aid

Check for Bookstore Credit

Check for Disbursement/Refunds

Drop/Withdraw from a Class

Check Your Eligibility/Outstanding Documentation Requirements

Check Your Financial Aid Status

Check Your Grades

View Holds on Your Account

Access Your Loan Interest Statement

Access Payment Options

Accept Terms and Conditions

Update Personal Information


Log in to LoLA

  • On Delgado's Homepage, access the Quick Links menu, and select LoLA Login.
  • Enter Username and Password. If not sure of either, select Change Your Password and follow instructions.

View an Unofficial Academic Transcript

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Student.
  • Select Student Records.
  • Select Academic Transcript.

Accept Award Offer

  • Please note you must accept Terms and Conditions before you can accept your award offer.
  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Financial Aid.
  • Select Award.
  • Select Award for Aid Year (select the correct aid year).
  • Select Accept Award Offer.

Add/Register for a Class

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Student.
  • Select Registration.
  • Select Add/Drop/Withdraw Classes.
  • Select Term (select the correct semester you want to enroll in)
  • Select Class Search.
  • Select the desired course. 
  • Use Advanced Search to narrow your search by entering Subject, Course # and Campus Code (Exclusions do apply).
  • Be sure you've selected the correct campus codes: City Park (FA); Charity SON (FB); West Bank (FC); Jefferson (FD); Sidney Collier (FI); Online (FX).

View Outstanding Admission Requirements

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Student.
  • Select Admissions.
  • Scroll to the bottom of the page for outstanding requirements.

Check Authorized Aid

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Student.
  • Select Student Account.
  • Select Account Detail for Term.
  • Scroll to the bottom of the page and view Authorized Financial Aid as of [Month, Day, Year].
  • Authorized Financial Aid Balance - A dollar amount listed here means your classes are secured and will not be purged.
  • If you have a waiver, you should see the waiver applied to your account.
  • Learn more about securing classes.

Check for Bookstore Credit

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Student.
  • Select Student Account.
  • Select Account Detail for Term.
  • Scroll to the bottom of the page and view Authorized Financial Aid as of [Month, Day, Year].
  • Account Balance Net of Authorized Financial Aid - If you have a negative dollar amount AND on the Title IV Authorization form, you selected Approved for Authorization Needed to Pay Non-Institutional Charges, you have bookstore credit.
  • To check if you approved the Authorization Needed to Pay Non-Institutional Charges, select Financial Aid and then select Eligibility.
  • Learn more about bookstore credits.

Check for Disbursement/Refunds

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Student.
  • Select Student Account.
  • Select Account Detail for Term.
  • Disbursement has occurred if your account balance is negative.
  • Refunds occur after disbursement (negative account balance) and your account balance is now ($0.00).

Drop/Withdraw from a Class

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Student.
  • Select Registration.
  • Select Add/Drop/Withdraw Classes.
  • Select Term (select the correct semester you want to enroll in)
  • Select Class Search.
  • Select the class you want to drop then in the drop down box, select Web Drop.

Check Your Eligibility/Outstanding Documentation Requirements

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Financial Aid.
  • Select Eligibility.
  • View Student Requirements.
    • Unsatisfied Requirements: Description of missing documentation with links to download forms.
    • Satisfied Requirements: Listing of completed requirements and the dates completed.

Check Your Financial Aid Status

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Financial Aid.
  • Select Financial Aid Status.

Check Your Grades

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Student.
  • Select Student Records.
  • Select Grades.

View Holds on Your Account

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Student.
  • Select Student Records.
  • Select View Holds.

Access Your Loan Interest Statement

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Student.
  • Select Student Account.
  • Select Tax Year - type in the correct tax year.
  • Select Tax Notification.

Access Payment Options

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Student.
  • Select Student Account.
  • Select Account Summary.
  • Scroll to the bottom of the screen and select Payment Options.
  • Select Make a Payment to pay in full or Enroll in the Semester YYYY Payment Plan to enroll in payment plan.

Accept Terms and Conditions

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Financial Aid.
  • Select Award.
  • Select Award for Aid Year (select the correct aid year).
  • Select Terms and Conditions.
  • Scroll to the bottom of the page, and select Accept. This will now allow you to accept your award offer.

Update Personal Information

  • Log into LoLA.
  • Select Delgado Community College under Self Service.
  • Select Personal Information.