Student Hurricane Ida Frequently Asked Questions

Academic Calendar

When do classes resume?

Classes resume Monday, September 20, 2021.  Most classes will be virtual from September 20 - October 1, with the exception of nursing/allied health clinicals, practicums, labs, culinary, technical and other courses that must be taught in a face-to-face manner.  You will receive information from your instructors about whether your classes are virtual or in-person. 

What is the new census day for Fall 2021?

The official census day for the college is Tuesday, September 21, 2021. 

Have there been any changes to the Minisession (4-week Term) Schedules?

Minisession 1 which was to start on September 20 has been cancelled. There are no changes to Minisession 2. Registration for Minisession 2 is from September 30 to October 22.  Minisession 2 classes begin October 25.

When can we register for Term B (2nd 8-week Term)?

Registration for Term B begins September 22. Term B classes begin October 13.

Student Services

 How can I meet with a Financial Aid Counselor, Admissions Counselor, Academic Advisor, or Engagement Coach?

Our Online Welcome Desk Website lists the various ways in which students can reach Student Service Offices.

Financial Aid 

When will my financial aid be applied to my Delgado account (disbursed)?

Pell Grant funds

It is Delgado's policy that students must attend through the Pell Recalculation Date for the Office of Financial Aid to disburse federal financial aid and complete all financial aid requests. The Pell Recalculation Date has been reestablished as Tuesday, September 21.  Any regular term courses added   or dropped may result in a change in the amount of Pell Grant funds students are eligible to receive. Refunds occur up to 14 days after funds are disbursed to student accounts. 

SEOG funds

It is Delgado's policy that students must attend through census in order for the Office of Financial Aid to disburse federal financial aid and complete all financial aid requests. The Initial Disbursement Date has been reestablished as Tuesday, September 21.  Refunds occur up to 14 days after funds are disbursed to student accounts. 

Loan funds

It is Delgado's policy that students must attend through census for the Office of Financial Aid to disburse federal financial aid and complete all financial aid requests. The Initial Disbursement Date has been reestablished as Tuesday, September 21.  Refunds occur up to 14 days after funds are disbursed to student accounts.

TOPS funds

It is the state’s policy that all TOPS recipients must attend courses through the Academic Census date. The Academic Census date has been reestablished as Tuesday, September 21. TOPS billing will occur on Wednesday, September 22. Once the state releases TOPS funds to Delgado, Delgado will release funds to TOPS accounts

Scholarship funds

It is Delgado's policy that students must attend through census in order for the Office of Financial Aid to disburse federal financial aid and complete all financial aid requests. The Initial Disbursement Date has been reestablished as Tuesday, September 21.  Refunds occur up to 14 days after funds are disbursed to student accounts. 

Private loan funds

It is Delgado's policy that students must attend through census in order for the Office of Financial Aid to disburse federal financial aid and complete all financial aid requests. The Initial Disbursement Date has been reestablished as Tuesday, September 21.  Once your private loan funds are received by Delgado Community College and the above date has passed, private loan funds will be applied to the student’s account. Refunds occur up to 14 days after funds are disbursed to student accounts. 

When will my financial aid be applied to my bank account (refunded)?

Refunds occur up to 14 days after funds are disbursed to student accounts. The initial Refund Date is scheduled as October 1st

What happens to my Financial Aid if I withdraw before September 21st?

If you participated in classes...

and you withdraw from the college (drop all of your classes), Delgado will determine the date you last participated and provide the student with a prorated financial aid offer. This occurred 30 days after the student withdrew from the institution.

If you have not participated in classes...

and you withdraw from the college you are not eligible for any financial aid funding. The Department of Education requires that a student participates in classes to receive financial aid funding.

What happens to my Financial Aid if I drop one or more courses before September 21st?

Pell Grants

Your Pell Grant will be adjusted based on the number of credits you are enrolled in on the Pell Grant Recalculation Date  (Dates can be found in the Handbook).

The amount of Pell funding received is based on the Pell Grant Chart produced by the Department of Education. The chart considers two points:

  1. The number of courses a student is enrolled in on the Pell Recalculation Dates for the term they are enrolled in (Dates can be found in the Handbook)
  2. A student’s Expected Family Contribution (EFC) (EFC’s can be found in LoLA)

Pell grants are disbursed only to students who submit all requested documents and meet the College’s SAP Policy (all requests can be found in LoLA) .

Loans ( Subsidized, Unsubsidized, Parent-Plus, and Private Loans)

You must be enrolled in 6 credit hours at the time of disbursement.

Loans are disbursed only to students who:

  1. Accept their loan offers in LoLA, submit all requested documents (including completing Entrance Counseling and a Master Promissory note),
  2. Meet the College’s SAP Policy (all requests can be found in LoLA), AND
  3. are enrolled and participate in 6 credit hours at the time the funds are disbursed. 

I submitted a document (online, faxed, emailed, etc.) to Delgado’s Financial Aid Office prior to Hurricane Ida, when can I expect it to be processed?

All Financial Aid documents that were submitted prior to Hurricane Ida, will be reviewed by Friday, October 1, 2021.

Have there been any changes to the tuition refund schedule? / How much money will I owe the College if I withdraw on or before September 21?

The 50% tuition refund date has been extended to the census day.

Other Questions

I was enrolled in a payment plan.  Can I receive an extension on my payment due date?

We have waived all late fees and cancelled the auto-payments for all students enrolled in the payment plan. Any student enrolled in auto-pay will need to either re-enroll or make a manual payment.  Please refer any related payment questions to the bursar’s office, bursaroffice@dcc.edu, where specific questions regarding your individual account can be reviewed.

HERFF Funding

Visit HEERF FAQs on the Delgado website for more information regarding HERFF funding for Fall 2021.

Resources

Single Stop is available to assist students Monday- Friday 9:00am-3:00pm. We currently ask that students use our appointment form to request service assistance (link below). Please note that the Care Corner (food pantry) is currently the only service not available to our students when this service reopens a message will be sent out. For a list of resources, please utilize Aunt Bertha to search a complete list of resources and services in the local community.  To reach staff, please email singlestop@dcc.edu or visit the Single Stop website.

Aunt Bertha