Professional Development

Corporate, Community and Continuing Education (CCC) works with business and industry to upgrade the existing workforce. CED is your one stop source for all your training needs. You can count on us; we invest in understanding your business needs to maintain a healthy and high-functioning workforce.

We work with the Louisiana Department of Labor Incumbent Worker Training Program (IWTP) to leverage training cost and provide customize training to fit the employer’s training needs.

For more information, download the Incumbent Worker Training Program overview from the Louisiana Workforce Commission or call (504) 671-6749 or email workforceinfo@dcc.edu.

Industrial/Technical

Our trainings include, but are not limited to:

• Blue Print Reading
• Facility Maintenance
• NCCER Core
• OSHA 10
• OSHA 30

Leadership

Our trainings include, but are not limited to:

Management Development and Supervisory Training

Conflict Management & Giving and Receiving Feedback: Effective Supervisors model behavior for their employees to emulate. The quality of supervisor communication skills is usually a direct reflection of the supervisor’s overall job performance. It is difficult to excel in certain areas of leadership and have poor communication skills. Employees observe their supervisor’s communications with others and, ultimately, learn to use the same techniques in their professional and personal relationships.  

Supervisory 101

The team will explore how to maintain and demonstrate the right type of leadership. This training will give everyone the personal, interpersonal and group skills to be influential in one-on one situations, facilitate group performance and become effective leaders.

Customer Service

Our trainings include, but are not limited to:

Positive Guest Relations/Customer Service

This course is designed to teach participants the key concepts associated with customer service strategies in order to improve service and quality, to manage customer interactions, including problems and complaints, and to understand behavior styles and how to adapt to customer interactions.

Communication

Our trainings include, but are not limited to:

Business Communication

Business Writing and Communication: This course is designed to meet the needs of both accomplished and challenged communicators. With an emphasis on written communication, it takes students form the history of written communication to effectively crafting memos, letters, and email. 

For more professinal development courses visit our Continuing Education Online Instruction Center or contact The Continuing Education Office at 504-671-6474 or email noncredit@dcc.edu