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Zoom Access

Delgado Community College provides Zoom licenses for employees only. These accounts are used by faculty and staff to host online classes, meetings, and college‑related events.

Zoom Access for Faculty and Staff

To request access to a Delgado-issued Zoom account --or-- convert your paid subscription to a DCC Zoom license:

  1. Navigate your browser to ServiceNow: https://delgadoprod.service-now.com/sp.
  2. On the ServiceNow® Welcome page, enter your LoLA username and password.
  3. (Optional) Select the Remember Me check box to remain logged in until you manually log out.
  4. Click Login.
  5. Select Desktop & Laptop Request>Request Software Installation or Removal.
  6. In the Please describe the justification for your request field, note that you are requesting a new Zoom account --or-- you wish to convert your paid Zoom subscription to a DCC Zoom license.
  7. In the What software is being requested or removed field, enter Zoom.
  8. Once all required fields are completed, click Submit.
  9. Supervisor approval is required for OIT to process the ticket.
  10. Once you are granted access to Zoom, follow the below instructions:

Zoom Access for Students

Students do not receive Delgado‑issued Zoom accounts. 
If you need to join a Zoom class session or meeting, you can do so using a personal Zoom account.

To sign up for your own free Zoom account:

  1. Visit the Zoom sign up page.
  2. Verify your age by entering your birth year.
  3. Enter your email address.
  4. Click Continue. 
    You will receive an email from Zoom (no-reply@zoom.us) with a verification code.
  5. Enter the verification code sent to your email.
  6. Click Verify.
  7. Enter your full name and password.
  8. Click Continue.
    Your Basic account will be created.

Online Resources

Zoom Education has provided some updated resources for students, faculty, and staff to leverage Zoom in a virtual learning environment. 

Zoom Web Client is an available option for Zoom Access. *Note: Meeting experiences may be limited when joining from a browser. 

Zoom Outlook plugin is available for users to schedule and start meetings from within the Outlook desktop application. If the Zoom plugin is not visible, you will need to close/reopen Outlook.

 Additional Resources: