Avaya Cloud Office Phone System

Avaya Cloud Office® by RingCentral

Avaya Cloud Office (ACO) delivers a complete Unified Communications (UC) solution—phones, apps,
messaging, conferencing, video, and your own team meeting space all in a single, flexible
platform.

In line with the College's 'digital transformation' goals, the implementation of ACO allows for both traditional and 'soft' phone capabilities via:

a physical phone set on your desktop.
the ACO Desktop App installed on your office computer. (Once added to the system, you will receive a notification email to setup your new ACO account and presented with options to download the app on your office computer or use the web browser.)
the ACO Mobile App that can be installed on any mobile device (cell phone, laptop, tablet) from the Apple and Google Play App stores.

Furthermore, this system is cloud-based which means, as long as there is an Internet connection, you have full access to communication services in the office or on the go!

AVAYA has a plethora of self-help guides and video tutorials all of which are accessible here: